Emotional intelligence (EQ) is that elusive quality within us that profoundly impacts how we manage our behavior, handle social complexities, and make decisions to achieve positive outcomes. It goes beyond the mere understanding of emotions—it’s the capacity to read feelings and respond appropriately, making it a crucial factor in personal and professional success.

When EQ was first introduced to the mainstream, it filled a puzzling gap: why do people with average IQs often outperform those with the highest IQs? Research shows that 90% of top performers possess high emotional intelligence, highlighting it as a key differentiator in achieving excellence.